Refund policy

ONLINE RETURNS AND EXCHANGES:

-Hazel and Jule gladly accepts returns for unwashed, unworn, unaltered products with tags attached. 

-Returns must be postmarked within 30 days of the date you received your shipment.

-Contact us for a return shipping label. 

-Original shipping cost will not be included in the credit.

-Shoes must be returned in their original shoe box.  

-Items that are FINAL SALE, smell of cigarette smoke, laundry detergent, or have visible wear from being worn will not be accepted.  These items will be shipped back to the customer at the customers expense.

-All FINAL SALE items are final sale.  No exceptions, not exchanges.

-To start a return, you can contact us at hazelandjuleboutique@hotmail.com. Please note that returns will need to be sent to the following address: Hazel and Jule Boutique, 38523 194th St., Hitchcock, SD. 57348.

You can always contact us for any return question at hazelandjuleboutique@hotmail.com.

-Damages and issues
 Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you   receive the wrong item, so that we can evaluate the issue and make it right.

-Exchanges
 The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted,   make a separate purchase for the new item.

-Refunds
 We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.   If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please   remember it can take some time for your bank or credit card company to process and post the refund too.
 If more than 15 business days have passed since we’ve approved your return, please contact us at   hazelandjuleboutique@hotmail.com.